Help & Support

Thank you for purchasing the Start ASL Offline Course! Our Offline Course option is a convenient downloadable self-study option for students who don't m...

Thank you for your interest in our courses! The main difference between the two options is that the Offline Course is a download of our curriculum that ...

Thank you for your interest in our courses!  Our Offline Course was created to be used by one student for self-study. However, you can absolutely use t...

The zipped curriculum folders are roughly 1.4-1.9 GB per level. You will need to make sure you have enough free space available on your device. Because they...

If you are unable to open the videos, please try the following: 1. Did you unzip the zip folder first? Instructions here: http://www.wikihow.com/Open-a-.Zi...

When you open a video, your computer or device will use its default video player to play the video. If you would like to play the videos in slow motion, the...

If you are using the webpage course at all, no you cannot. Make sure to keep all files in your download folder together in the same way you received them or...

If you have a DVD burner and the skills necessary to do this, then yes! If you're able to do that, you can use a DVD player to watch the videos instead ...

The Start ASL Offline Course package is meant to be used by one student. If multiple students from different families will be learning together, then multip...

There is actually no sound in the videos. It's not necessary and it's actually not good practice to learn ASL by using English. With our courses, stu...